We’ve compiled answers to the most common questions people ask us. Explore our FAQs to get helpful explanations, useful details, and practical information—all in one convenient place.
A GhDual Card is a two in one payment card, that has both the e-zwich & gh-link applications. It therefore can be used either as e-zwich or gh-link or both as desired. Depending on the request of a customer, an issuing bank can activate any of the functionalities that serve a customer's purpose. The card has been designed to give cardholders access to both funds on their e-zwich cards and in their bank accounts at the same time.
Individuals: The GhDual Card eliminates the inconvenience that comes with carrying multiple Cards. Individuals who currently have both e-zwich & gh-link cards from their Financial Institutions can now opt for a GhDual Card. This will offer customers access to both funds on their e-zwich card & their bank account for which the Gh-link card was issued .
Financial Institutions: Financial Institutions currently issue gh-link cards to customers who open accounts. At the same time, they provide e-zwich cards to customers who request e-zwich cards in addition to their gh-link cards. The GhDual card will provide Financial Institutions with an opportunity to cut down on cost of issuing two separate cards to the same customer; as they now have the option to issue a dual card that incorporates the functionalities of both gh-link & e-zwich cards.
The GhDual card will work based on a customer's preference. Customers, who want to withdraw money or spend off the e-zwich side of the card, will need an e-zwich only terminal or a hybrid terminal. It will also require fingerprint authentication.
Similarly, if the same customer wants to spend off their bank account, they will need a gh-link compliant terminal. The standard authentication of transactions for gh-link will apply. However, where there are Hybrid terminals (terminals with both e-zwich & gh-link applications), that can be used to perform both e-zwich & gh-link transactions at the same time.
The GhDual card will bear the details of the bank that issued the card as well as the gh-link and e-zwich logos.
The GhDual card when issued by banks will function like the existing stand alone cards. However, unlike the stand alone cards, the dual card gives cardholders access to both funds on their e-zwich cards and in their bank accounts. Depending on a customer's requirement, a dual card can function as an e-zwich card or a gh-link card or both.
The GhDual card supports the following transaction types
Please contact your Financial Institution.
Receive the latest updates delivered straight to your inbox.
The Ghana Interbank Payment and Settlement Systems Limited (GhIPSS) is a wholly-owned subsidiary of the Bank of Ghana. It was incorporated in May 2007 with a mandate to implement and manage interoperable payment system infrastructures for banks and non-bank financial institutions in Ghana.
Have questions or need any assistance? Contact us today—we’re here to help.

