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The various electronic payment options available to bank customers make money at the bank almost the same as money in the pocket, the Chief Executive Officer of Ghana Interbank Payment and Settlement Systems (GhIPSS) Mr Archie Hesse has said.

He said the days when people shied away from keeping their monies at the bank because they had restricted access to their funds was a thing of the past.
Speaking in an interview, Mr. Hesse said with services such as Instant Pay, mobile banking, internet banking and payments using cards, the public has 24-hour access to their funds at the bank.

He said the banks needed to emphasise this fact in order to rope in the unbanked.

Mr. Hesse said there was no longer an excuse for someone to remain outside the banking sector in Ghana, considering the plethora of payment options available in Ghana today.

He said it was unacceptable for Ghana to continue to have a huge unbanked population when the excuse that kept people away from the banking system had been largely addressed.

However, he said the public is not sufficiently aware of how convenient banking has become, a challenge he suggested must be addressed head-on. Ghana, since 2007 began a journey to migrate the country into an electronic payment society with the establishment of GhIPSS.

The rollout of various payment systems that followed was also expected to reduce the unbanked population. Although significant success has been achieved, the CEO of GhIPSS said the time has come for all players in the financial services sector, to embark on massive campaign for the public to understand and appreciate the types of services available and how those services “literally meant that money in the bank is as good as money in the pocket but even more secured”.

Mr Hesse explained that Banks, Fintech companies, GhIPSS and various other players have created the various infrastructure and services to allow bank customers to have access to their funds at the bank at each point in time.

“Now we the players need to move to the next stage to ensure these services are known and patronised like any other basic service,” he added. He cited for instance that people who are hard pressed and paid with cheques can present the cheque and ask for express pay and they will get the money the very same day.

He said some banks had also linked customers mobile phones to their account, enabling them use their mobile phones to pay and deposit money in their accounts.

The GhIPSS Boss also mentioned the Instant Pay that enabled bank customers to transfer money from the account to another of different bank but the recipient gets the money instantly.

“With all these services, your money at the bank are just like secured money in your pocket and this message must get to the public,” he stressed.

Mr Hesse expressed the belief that a combination of policy from government, and an effective marketing campaign by players in the industry would move Ghana to the next stage where these electronic payment services would be so patronised that “the unbanked population will reduce drastically because everyone would want to keep their money in the bank and still have 24-hour access to it”.

GNA

The National Service Scheme (NSS) has continued to benefit from the savings made with the use of e-zwich to pay allowances of personnel.

The Acting Executive Director of the National Service Secretariat, Mustapha Ussif, who disclosed this in an interview, said the e-zwich system had helped clean up the payroll and ensured that the allowances are paid to the intended persons.

The Scheme opted for the use of the biometric electronic payment system in 2015 and made a savings of about GH¢170 million due to the detection and removal of ghost names and duplications from the payroll.

Two years on, allowances paid to the National Service personnel continues to come from the savings made with some GH¢60 million still available.
Mr. Ussif resolved to ensure that the Secretariat operated effectively and efficiently.  He said the management team were determined to ensure the smooth operation of the scheme and that only the right people get paid the allowances.

He commended the Ghana Interbank Payment and Settlement Systems (GhIPSS) for the initiative and suggested if they could device a system that will enable funds that are not accessed on the cards to be recalled automatically.

The success chalked with the payment of National Service allowance with e-zwich encouraged government to extend the payment system to other institutions such as the Youth Employment Agency and lately the trainee teachers and nurses allowances, leading to a significant increase in the number of e-zwich card users to about 2.3 million

The Deputy Executive Director of NSS, Gifty Oware-Aboagye, on her part explained that the use of the e-zwich has also prevented people from reapplying to the Scheme with different identities as was the case previously. She said the bio-data of such people gave them up and they were immediately taken off. 

The Chief Executive of GhIPSS, Archie Hesse, commended the management of the NSS for the effective manner they have allowed the payment system to work.

He said GhIPSS would continue to work with the Secretariat to explore other means to ensure that they always derive the maximum benefit of the e-zwich payment system.

He suggested that part of the savings government makes through the use of e-zwich could be used to support the purchase of additional hybrid Point of Sales devices so that e-zwich cardholders such as the National Service men and women can have more outlets to use their cards.

Mr. Hesse also encouraged private organisations to also use e-zwich for the payment of various emoluments because it is safe, quick and helps clean up payrolls.

GNA

GIP webThe public has been urged to turn to Ghana Interbank Payment and Settlement Systems (GhIPSS) Instant Pay (GIP) when they have to make quick or emergency payments. This is because the payment system allows bank customers to effect interbank transfers instantly. This was in a statement by Mr. Archie Hesse, the Chief Executive Officer of GhIPSS, and copied to the Ghana News Agency in Accra.

Mr. Hesse said the GIP is the most efficient and secured way to transfer money instantly from one account to another of a different bank.

He said there have been instances where bank customers urgently needed to receive or make payments, but until GIP was introduced, they had to rely on cheques or Automated Clearing House Direct Credit or Direct Debit, which took between a day and three days for the recipient to get value for the transferred funds.  

He said the situation has compelled many people to physically go to banking halls to withdraw cash in order to effect such urgent payments.

Mr. Hesse explained that the situation would no longer be necessary as the GIP allows for instant interbank transfers to be done electronically. He said the GIP can be done from a bank's mobile app or the internet banking portal, depending on the channels being offered by the customer’s bank and therefore would not require any physical movement.

Mr. Hesse urged the public to ask for GIP from their banks anytime they would make urgent payments. He said most of the major banks in the country offer the GIP service with some of them customising it to give additional value to their customers.

The GIP comes very handy for business people particularly because they can make multiple payments from the comfort of their offices and the intended recipients will get instant value for the transferred funds.

Mr. Hesse explained that situations where buyers have to wait for a day or two for cheques to clear before goods are released should be the thing of the past as suppliers can now be paid instantly through the banking system without stepping in the banking hall.

He anticipates that GIP would increase the turnaround time for many businesses and make payments stress free. He also urged banks to continue to educate the public about GIP, so that they can enjoy the convenience, efficiency and security that comes with the service.

GNA

The Chief Executive of the Ghana Interbank Payment and Settlement System (GhIPSS), Archie Hesse has urged trainee teachers, nurses and students in general, to cultivate the habit of using their e-zwich cards to make payments.

Speaking in an interview, Mr Hesse said the use of the cards to make payments was a more efficient way than just using it to withdraw funds and then make payments with cash.

The number of e-zwich cardholders continue to rise as government turns to the electronic payment system for disbursement of funds for many of its social interventions.

The latest additions being the trainee nurses and teachers’ allowances. While commending government for the bold initiative, Mr. Hesse is of the view that government’s extensive use of the e-zwich system should dovetail into the larger cashless agenda by encouraging the holders of the biometric card to use it to pay for goods and services.

He, therefore, wanted the Central Bank, and financial institutions to team up with GhIPSS to create more avenues where e-zwich cardholders can use their cards to make payments.

He suggested that key stakeholders should find ways of making more Point of Sales (POS) devices available at cheaper cost to merchants so that they can deploy many more particularly at locations where these students shop.

The use of e-zwich to pay allowances, salaries and other forms of emoluments christened e-zwich Payment Distribution System, (PDS) saw a 94 percent jump in the first half of this year compared to the same period last year.

The total volume of the transactions went up from over 700,000 to over 1.3 million, according to the half-year performance report of GhIPSS.

The report also indicates that the value of transactions over the same period was up by almost 53 percent from 283.8 million cedis to 433.4 million cedis.
The significant rise shows that more people are paid through e-zwich than previously.

“With the addition of trainee nurses, teachers and the first-year university students, the volume and value of transactions will go up further, and so we have to seize the opportunity to make these first-time users opt to use the cards to make payments,” Mr. Hesse stressed.

He said the intervention of the Central Bank and government to make the POSes cheaper, would be timely and in line with the current cashless, paperless and technology enabled services that government was championing.

GNA

Government has resumed the payment of nursing and teacher trainee allowances using the e-zwich biometric system. The move will ensure transparency, a proper audit trail and prevent duplications on the payroll.

The payment of the allowance to the trainees has been handed over to the Student Loan Trust Fund (SLTF), the body mandated to disburse loans to tertiary students.

The SLTF has been using the e-zwich to disburse students’ loan over the years and is the same system that will be used to pay the trainee nursing and teachers’ allowance.

The use of e-zwich to disburse such funds is also expected to inculcate in the students, the habit of using electronic payment cards and eventually discourage the over reliance on cash for transactions.

Commenting on the development, the Chief Executive Officer of Ghana Interbank Payment and Settlement Systems (GhIPSS) Mr. Archie Hesse, commended government for allowing these payments to be made through e-zwich.

He said the move is in furtherance of the cash-lite agenda and urged the students not to only receive the electronic funds on the card but to also use the card to make payment and transfer of funds.

GhIPSS has been setting up agents to offer e-zwich services to complement the financial institutions in order to make the service readily available to the teaming number of people, who now use it. A number of banks’ Automated Teller Machines (ATMs) are also being reconfigured to accept e-zwich cards, just to increase the number of channels through which e-zwich can be accessed.

Mr. Hesse said GhIPSS will continue to work to ensure that e-zwich card holders enjoy smooth service at all times. He explained that there are designated staff, who visit the agents, the financial institutions and the ATMs to ensure efficient delivery of service.

The GhIPSS Boss urged the banks to see the payment of nursing and teacher trainee allowance as an opportunity to win over new depositors. He therefore challenged them to find innovative ways to make the use of e-zwich cards an enjoyable experience that will endear students to their banks.

Currently, student loans, National Service allowance, Youth Employment Agency remunerations and the various government social intervention programmes are carried out through the e-zwich with the nursing and teacher trainee allowance being the latest.
This implies that huge sums of transactions will be done through the e-zwich.

Mr. Hesse also urged shop owners to get hybrid Point of Sales (POS) devices in their shops so that they can also tap into the phenomenal growth that the e-zwich is experiencing.

The hybrid POSes accept both e-zwich and domestic cards.

Mr. Hesse said GhIPSS is its part, will continue to promote the biometric smart card and all other electronic payment channels to ensure that Ghana truly migrates into an electronic payment society

Source: GNA

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