08.00 to 17.00 Monday to Friday
#19 Mayor Road, Ridge Accra P.M.B. GPO Accra-Ghana
Head Office +233 30 261 0800
Cash Withdrawal
Cash withdrawal involves the reduction of the electronic value stored on an e-zwich card in exchange for cash. This transaction can be done at any e-zwich / hybrid POS or ATM. Cash withdrawal transactions are Offline transactions and can therefore be completed anywhere in the country. The process involves the authentication of the cardholder and the update of the funds on a client card by the POS or ATM. There is currently no limit to how much can be withdrawn from an e-zwich card except where the client has placed a limit during enrolment.
Savings
The e-zwich card has four wallets (also known as account types). These are; Primary wallet (i.e. current or checking account); Savings Wallet (i.e. Savings account); Transport Wallet (special wallet for quick payment) and Secondary wallet (i.e. Joint or shared account). Funds maintained in the Savings wallet may attract interest based on the rate payable by the issuer bank. Interest is calculated daily by the switch and credited at the end of the month to the client card´s host balance this interest shall be loaded either manually on the POS using the code and amount (offline) or automatically through a communication network (Online).
Click here for the list of banks and their applicable interest rates for their e-zwich cardholders.
Interest Rate on e-zwich Card
| BANK NAME | RATE ON E-ZWICH CARD |
|---|---|
| UT BANK | 10% |
| FIRST ATLANTIC BANK | 9% |
| PRUDENTIAL BANK | 8% |
| FIDELITY BANK | 8% |
| ECOBANK BANK | 6.5% |
| PROCREDIT SAVINGS & LOANS | 6% |
| GUARANTY TRUST BANK | 5% |
| UNITED BANK FOR AFRICA | 5% |
| CAL BANK | 5% |
| OPPORTUNITY INT. SAVINGS & LOANS | 6% |
| MULTICREDIT SAVINGS & LOANS | 4% |
| AGRICULTRAL DEVELOPMENT BANK | 3.50% |
| ADVANS SAVINGS AND LOANS | 3% |
| BANK OF AFRICA | 3% |
| UNIVERSAL MERCHANT BANK | 3% |
| ZENITH BANK | 2.50% |
| STANBIC BANK | 2% |