16. Who do I contact for more information on GhanaPay?
Please call the GhanaPay toll free number: 0800-000-707 or visit www.ghipss.com. You may also speak to your bank about GhanaPay.
08.00 to 17.00 Monday to Friday
#19 Mayor Road, Ridge Accra P.M.B. GPO Accra-Ghana
Head Office +233 30 261 0800
15. Will money in my GhanaPay wallet earn interest?
Yes. Interest will be paid on a customer’s end of day balance. Interest payments will be on a quarterly basis.
13. What are the transaction charges on GhanaPay?
Except for Cash-out services, all transactions on GhanaPay are FREE. You only pay the e-levy charge.
14. Are there transaction limits on GhanaPay? How do I increase my limit?
Yes there are. Transaction limits are based on information you submit about yourself and they are at three (3) levels - Low, Medium and High. Access your GhanaPay limit from the GhanaPay app or by dialing the *707#. Transaction limit can be increased by visiting any branch of the bank you selected during the registration process.
12. Where can I cash-in or cash-out on GhanaPay?
You can put cash into your wallet, take cash out of your wallet or redeem a token at any bank branch or designated GhanaPay agents.