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repThere is a gradual shift in preference for Direct Credit while patronage for cheques is on the decline, a report from the Ghana Interbank Payment and Settlement System (GhIPSS) has shown.The first quarter industry performance for electronic payments compiled by the GhIPSS shows a marginal decline in the use of cheques.

It said although cheques remained the most used non-cash form of payment, the volume of transactions for the first quarter of 2019, dropped compared to the same period last year.

On the other hand, the volume of Direct Credit transactions for the first quarter of 2019 was marginally higher than the volume for the same period in 2018.Patronage for Direct Credit went up by about 4.2 percent to 1.47 million transactions but that of cheques dropped by 7.4 percent to 1.55 million transactions.

Experts attribute the continuous growth in patronage for Direct Credit to the fact that its usage is less cumbersome compared to cheques.Also, a growing number of organisations have shifted to Direct Credit for payment of salaries and other emoluments because it is quicker and easier to use in making bulk payments.

Mr. Archie Hesse, the Chief Executive of GhIPSS, said globally, Direct Credit was preferred to cheque because of the obvious advantages it has over cheques.He, therefore, encouraged organisations as well as individuals to turn to Direct Credit for their payments.Mr. Hesse, however, added that Direct Credit was more useful for bulk payments.Direct Credit, which is one of the two forms of Automated Clearing House (ACH), is a simple, secured and reliable service, which enables individuals, large and small organisations to make payments by electronic transfer directly into a bank account.

It involves a debit to an account in the sender´s bank and a transfer of the amount of money directly into the beneficiary´s account in another bank.The electronic nature of the Direct Credit makes disbursement of bulk funds quicker, safer, more secure and requires less effort and saves time. It also enables intended recipients to receive their funds on time.Direct Credit is used for payment of salaries, pensions, welfare benefits, commissions, supplier payments, dividend and refunds among others. It is also suitable for interest payments, government payments, as well as business-to-business payments.

More merchants are being set up to offer GhQR as Ghana Interbank Payment and Settlement Systems (GhIPSS) and its partners step up public awareness about the payment service.

According to the latest figures, about 41,700 merchants offer GhQR, with most of the merchants located in Accra and lesser number in Kumasi. Of this figure over 17,000 were set up between January 2021 and now. This indicates that more merchants are being set up this year than in the previous year.

GhQR is an electronic payment channel that enables customers to scan displayed QR codes with their smart phones and pay, or dial displayed USSD codes with their phones to make payment. Ghana’s QR code for payment is universal which means that any customer whose bank or payment service provider offers the service can use it wherever it is displayed.

Many institutions including banks and payment service providers have gone life and enabling their customers to make payment via the GhQR. All the institutions have the service available on the USSD or short codes while about half of them have the service also available on mobile apps. With all the big banks, and most telcos providing GhQR for their customers, the focus of GhIPSS and its partners is to increase the number of merchant locations that get set up to offer the service.

Chief Executive of GhIPSS, Mr. Archie Hesse noted that the fact that over 40 percent of the merchants offering GhQR were set up in less than three months of this year, is very encouraging. He said GhIPSS will continue to work with financial institutions and payment service providers to ensure more merchants offer the service.

Mr. Hesse praised GhQR as a very convenient way of making and receiving payments and urged merchants to contact their banks to help them set up. He said the public education will also be intensified in other regions of the country.

The GhIPSS CEO added that a lot of efforts will also be directed at encouraging the general public to patronize the service and reduce the use of cash.
GhQR is easy and far less expensive to set up and run, making it very suitable for many small businesses including shops, pharmacies, commercial transport operators, restaurants, fashion and fashion accessory providers among others.

Many people including President Akufo-Addo have suggested strongly that GhQR could enable Ghana to be among the first African countries to go cashless.

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